Art’s Automotive Warranty Overview
The Art’s Automotive Warranty is our way to set clear expectations about what is and isn’t covered, so we can be fair to our customers and to ourselves. While we hope you’ll never need to use it, we know that we’re not perfect — people can make mistakes and parts can fail. This warranty is here to protect you in those rare cases. Below, you’ll find an explanation of what’s covered, including terms for parts and labor, what to do if something goes wrong, and limitations.
Warranty Terms
Parts Warranty
All new and remanufactured parts installed by Art’s are covered under a one-year manufacturer’s warranty, unless otherwise specified on the repair order. Used parts, however, do not carry a warranty unless explicitly stated in writing on the repair order. For clarity, all parts listed on repair orders are assumed to be new unless otherwise noted.
Labor Warranty
The workmanship of all repairs performed by Art’s is guaranteed for a period of one year. This guarantee applies to the quality of the work done and ensures that any issues arising from improper installation or repair are rectified. Please note that there is no warranty on work that was not performed by Art’s.
Remediation Process
In the event of a failure, whether due to a defective part or workmanship error, Art’s will cover both parts and labor for the necessary repairs. At our discretion, we may choose to either repair the vehicle or refund the original price of the repair work. You must bring the vehicle back to Art’s for service unless prior authorization has been obtained for repairs to be performed elsewhere. Authorization must be in writing, but this can be done via text or email to speed things along.
Limitations of Warranty
This warranty is non-transferable, meaning it applies only to the person who owned the vehicle when the work was performed. Additionally, it does not cover damage resulting from misuse or abuse of the vehicle. Examples of such abuse include, but are not limited to, overheated clutch discs and brake pads, continuing to drive an overheating car, driving without essential oils or fluids, participating in racing events, or engaging in off-road use. Furthermore, incidental and consequential damages such as towing costs, rental car fees, hotel expenses, etc., are not covered under this warranty.