Happy holidays! Art’s Automotive will be closed 12/25-12/28, and 1/1 – 1/4
Oh, the dreaded malfunction indicator lamp! We’re here to help you through the process
1. DO NOT panic. If the light is on solid, and the car seems to drive normally, the problem is NOT an urgent concern. You can schedule a convenient time to bring the car in for evaluation.
2. DO NOT drive the car if the light blinks, or the car bucks, hesitates, loses power, or any similar driving concern. Further driving will likely cause avoidable damage to expensive components.
3. The check engine light monitors all aspects of the vehicle: emissions controls, transmission shifting, engine and fuel management, and even more in the cases of luxury or hybrid vehicles.
4. The check engine light does NOT mean you “just need an oil change or tune-up.” It’s not a service reminder and rarely has anything to do with maintenance.
5. The “little computer” that a mechanic uses to communicate with a car does NOT tell you what is wrong with the vehicle. It’s the equivalent of the car telling us “where it hurts,” but it becomes our job to determine why the car is metaphorically injured.
To do proper diagnosis on a check engine light requires more than simply pulling a fault and replacing some parts. Inexperienced or incapable mechanics resort to this “shotgun” method, but most consumers do not realize that’s the approach their mechanic is taking. If your dentist wanted to yank all your lower teeth because of a toothache somewhere down there, you would be looking for a new dentist who knew how to properly evaluate the cause of pain! We are often tasked with finding a problem that a customer says “nobody else can fix.” We find the other shops have sold all sorts of replacement parts, but the problem persists. We find that these same sorts of shops don’t charge customers for check engine light evaluation, and the lure of “free diagnosis” has ultimately resulted in expensive irrelevant repairs. Not to mention, the car isn’t fixed.
We charge for evaluation because nobody works for free and stays in business. A “free diagnosis” is either worth what you pay for it (nothing), or they are going to charge you more for the repairs later. We do not play that game at Art’s Automotive. We offer a guarantee on our evaluations’ recommendations.